NICEIC Certification Scheme NICEIC Complaint? Waste of time.

[someconsumer]

Honestly... I speechless at this story.

The NICEIC have just washed their hands of a valid complaint.

Ever heard of a new build property with 7x C2's, 5x C3's and 6x FI's?
I own one.
2x electricians (both Napit and NICEIC) said major problems including C2's.
EICR produced with pictures - partly because the original electrician was being a nightmare denying everything.

Original electrician did one day remedial... then vanished.

NICEIC complaint raised.

Site visit happened and NICEIC said... no C2's or C3's!!!

NICEIC just repeated verbatim the excuses (and blatant lies) of the original electrician who was there.

• outside lights not earthed? Not installed by the electrician. Must be builder.
• heating system missing earths? Not installed by the electrician. Must be builder.
• tripping system? Old hoover or heating system.
• No 2 way lights? Must be the 'smart' switches which just need radio pairing
• Thermal damage on a light switch joint? Must have happened during the EICR or someone played with it (yeah right).
• Fire rating for spotlights? No habitable room above (er... bedrooms aren't habitable???)
• Loose connections? Didn't see 'em (aka didn't look at the ones in the EICR pictures)

WTF?

Don't bother raising a complaint to the NICEIC; they're not interested in customer safety.

Forget the Platinum Promise, it's meaningless. Just promise to pay your fee on time.

Any electricians worried about complaints? Don't worry... they're not interested as long as you pay your fee.

 

[Dustydazzler]

Be interesting to see pictures of all those C2s

 

[someconsumer]

Yup a qualified electrician did that and got away with it.

 

[someconsumer]

Nice cable... be good if it was plugged into something.

 

[littlespark]

There could be a case for getting the papers involved, or your MP.....

What is the actual point of the schemes when there's just as many cowboys registered as there is not registered.
Having the badge on your van actually increases the number of jobs these rogues can do

 

[someconsumer]

There could be a case for getting the papers involved, or your MP.....

What is the actual point of the schemes when there's just as many cowboys registered as there is not registered.
Having the badge on your van actually increases the number of jobs these rogues can do

Yup - total waste of time having the badge.

How on earth can this happen in the UK in this century???

 

[LukeD]

Yup - total waste of time having the badge.

How on earth can this happen in the UK in this century???

Neighbour to me has a cowboy builder remove a boiler and fit it back on another wall .Not gas safe registered and zero paperwork. Upstairs smells gas and calls the Gas board. They come and find a tiny leak .But when questioned the owner denied having the boiler moved and the gas board did NOT say anything and just went away as the landlord turned the gas off himself. Now why the council Gas safe or the gas board etc take no action against the owner ? Its a farce . No one is checking and no one is truly bothered .But over stay a parking ticket and you get fined !! !!!

 

[Pretty Mouth]

heating system missing earths? Not installed by the electrician. Must be builder.

Often the wiring for the heating system is installed by the heating engineer.

tripping system? Old hoover or heating system.

Many things can cause this, not necessarily the building's wiring. Unless the cause has been identified, you cannot be certain that the electrician is responsible.

Fire rating for spotlights? No habitable room above (er... bedrooms aren't habitable???)

Whether fire rated downlights are required or not is complicated, it's not as simple as whether there's a habitable room above. You often get differences of opinion between electricians on this. Usually they're not needed where they don't breach a fire barrier. Typically, for a 'normal' 2 storey house, the plasterboard ceilings aren't fire barriers. Sometimes though, the plasterboard ceiling is needed to protect modern types of floor joist.

This isn't to say you don't have a valid complaint against the electrician, just that not all of it may be his fault.

Do you have a copy of the installation certificate?

 

[Dustydazzler]

Like everything ultimately it all falls back on the home owners / bill payers shoulders to pay to have the shoddy work port right

Was this way before the Scams and still this way with the Scams

I said 25 years ago when I started out in the trade , Scams are bout making themselves money , and nothing to do with standards or safety

Scams are called Scams for a reason

 

[someconsumer]

Often the wiring for the heating system is installed by the heating engineer.

Many things can cause this, not necessarily the building's wiring. Unless the cause has been identified, you cannot be certain that the electrician is responsible.

Whether fire rated downlights are required or not is complicated, it's not as simple as whether there's a habitable room above. You often get differences of opinion between electricians on this. Usually they're not needed where they don't breach a fire barrier. Typically, for a 'normal' 2 storey house, the plasterboard ceilings aren't fire barriers. Sometimes though, the plasterboard ceiling is needed to protect modern types of floor joist.

This isn't to say you don't have a valid complaint against the electrician, just that not all of it may be his fault.

Do you have a copy of the installation certificate?

Yes I do have the EIC, many electricians have questioned how a lot of the figures are the same.

I suspected the heating system may have been installed by someone else but there's a serious lack of planning if earth's are missing. The NICEIC inspector even acknowledged a lack of planning (wrong number of circuits).

This is a 4 storey modern house, we were in the ground floor kitchen with bedrooms above us and a second floor above that.
Yes noticed there's a difference of opinions, but a dismissive "no habitable rooms above" comment from the kitchen does not inspire confidence. Interestingly the EICR also found no CPC continuity on the downlights.

I am amazed how little accountability the electricians actually have here.